Icons / Apps_External / SHOPWARE 1

Installation:

1) Open Plugin-Manager

You can find the Plugin manager in your Shopware backend at: “Configuration“ → “Plugin Manager“

2) Install plugin

Search for the payever Plugin in the Shopware Community Store and install it to your shop.

3) Fill in your API keys & choose your payment options

Sandbox:

In Sandbox mode you can test the plugin – easy and completely for free. Please only use the API keys for Sandbox.
If you don’t need Sandbox mode, please only use your own credentials that you can generate in the Payment app at “Install & API Keys”.

How to create a new API client:

a) Click “Add client “
b) Enter a name
c) The filed “Redirect URL” can be left blank

Iframe:

You can offer payments either in an iframe or via redirection. If you use an iframe, the customer will stay on your website all time. If you don’t want to use an iframe, the customer will be redirected to a payever website in order to complete her transaction. After a successful payment he will be redirected to your shop again.

Logging:

This function activates a log file. This is helpful to record possible errors or bugs. For the funtionallity of your plugin it is not necessary to activate lagging.

4) Refresh payment options

After a successful installation you will find „payever” as a new option in the configuration menu. Click on it and switch to the tab “Update payments”. Now click „Update the shops payments”. All available payment options will be created in your shop. You don’t need to log in to your payever account.

5) Manage payment options

After you have refreshed the payment options you can adjust them. In order to do so open “Payment methods” in the configuration menu.

All relevant configurations of the payever payment methods are automatically set by payever. If you don’t make any adjustments just set the box “active” and click „save”.

Configuration:

1) Assign payment options to shipping options

Every payment option must be assigned to a shipping option. This can be done at “Shipping costs” in the configurations menu.

Choose a shipping method or create a new one. You can assign payment methods when you click “Edit shipping costs” (the yellow pencil). Just click on the tab “payments” and select the shipping methods you want to choose. Now you can set the fees for the payment methods. You find the options at “Surcharge type”. These are the options:

Always charge:
The absolute fees are always added to the shipping costs. Variable fees are shown as an own shopping cart item.

Exclude items free of shipping costs:
The fees are just shown for articles with shipping costs.

Never:
The fees for payment methods are never shown.

Display in shopping cart item:
The fees are shown as an own shopping cart item.

2) Risk management

Every payment method can be enabled or disabled (depending on the created rules). You can manage it at “Risk management” in the “Configuration” menu. All payment methods offered by payever come with the basic settings right after you have refreshed the payment methods.

Prefilled are:

– Availablecountries
– Availablecurrencies
– Availableminimum-/maximum-prices

For payment methods invoice and installment you should notice that shipping address equals billing address. This can be set up by setting a filter “shipping address != billing address”.

3) Fees

With our plugin all payment methods are linked with a fee. To avoid billing the customer twice you have to set the fees in your payever account to “Merchant covers fees”. Otherwise the fees will be charges twice from your customer – one time in your shop and one time at the payever payment gateway.

Annotation: For installments it works exactly the other way round. The fees must be set to “active” in your payever account and in your Shopware backend at the payment method management the variable fees should be set to “inactive” because they just reflect the interest.

Order processing

After a successful transaction you will have different options depending on the payment method. You can find them after clicking “Orders” in the “Customers” menu. Choose a transaction and click “Shop details” (yellow pen). Just click on the order and choose “show details” (yellow pen) and choose the payever tab.

Invoice payment:

1. Cancellation, Partial Cancellation
Every direct debit payment can be canceled completely or partially without creating an invoice.

2. Transfer invoice data
Every invoice payment with payever is protected. In order to claim the protection, you need to create an invoice first. You can create it in the same window in the tab “documents”. Now you can transfer the invoice data to payever and the transaction is protected.

3. Payment reminder
After transferring the invoice data you can remind the customer to pay an invoice if he hasn’t paid it in time.

4. Reclaim payment
If the customer does not response to the reminder you can start the collection process by clicking “Get money” and use your protection for payment default.

Direct debit:

1. Cancellation, Partial Cancellation
Every direct debit payment can be canceled completely or partially.

Credit Card (Paymill):

1. Cancellation, Partial Cancellation
Every credit card payment can be canceled completely or partially.

2. Transfer invoice data
If you have set delayed credit card payment in your payever account, you can collect the pre-authorized payment from the credit card of your customer after you have created an invoice.

Purchasing process from a customer’s view

1. Choose articles and put into shopping cart

2. Confirm shopping cart and go to checkout

3. Type in address data

4. Choose payment method

5. Confirm order and click “buy now”

6. Customer sees the payever checkout either in an iframe or he will be redirected to a new page. He adds all necessary payment information and completes the payment.

7. Customer completes order and gets to a success page.

Icons / Apps_External / SHOPWARE 1